Privacy and Data Protection Policy

1. Who controls the data

The controller of personal data collected on this site is COOPERATIVA AGROPECUÁRIA CARVALHO BEANS, a cooperative society registered under CNPJ No. 65.331.751/0001-36, headquartered at Avenida Taquaruçu do Norte, s/n, Vila Taquaruçu do Norte, Colniza, MT, 78335-000, Brazil.

Contact for privacy matters: carvalhobeans@gmail.com

2. What data we collect

We collect only the data you voluntarily provide through the forms on this site. Depending on the form used, this may include: name, email, telephone or WhatsApp number, municipality, country, organisation, role, area farmed in hectares, agricultural activities carried out, and the content of the message you send.

We do not collect sensitive data, we do not use advertising tracking cookies, and we do not carry out behavioural profiling of visitors.

3. What we use the data for

Data is used exclusively to respond to your request and progress the matter raised: reviewing an expression of interest in membership, evaluating a partnership proposal, answering a commercial enquiry or handling a general contact.

If you sign up to the newsletter or the shop waiting list, your email is used only for that purpose, and you may ask to be removed at any time.

4. Legal basis for processing

Processing is carried out on the basis of the data subject's consent, under Article 7, item I of the LGPD, expressed by the explicit acceptance in the form, and, where applicable, for preliminary procedures related to a contract to which the data subject is a party, under Article 7, item V.

5. Who we share it with

We do not sell, rent or transfer personal data to third parties for commercial purposes.

The forms on this site are processed by the hosting provider Netlify, which acts as a processor and stores submissions on its infrastructure. Sharing is limited to what is necessary for the site to function.

6. How long we keep it

Data is retained for as long as necessary to handle the request and to comply with legal and regulatory obligations applicable to the cooperative. Once that need ends, the data is deleted.

7. Your rights

The LGPD grants you, as data subject, the right to confirm the existence of processing, access your data, correct incomplete or outdated data, request anonymisation, blocking or deletion of unnecessary data or data processed unlawfully, request portability, obtain information about sharing, and withdraw consent at any time.

To exercise any of these rights, write to carvalhobeans@gmail.com. We will respond within the legal deadline.

8. Security

We adopt reasonable technical and administrative measures to protect personal data against unauthorised access, loss, alteration or improper disclosure. The site is served entirely over an encrypted connection (HTTPS).

9. Cookies

This site uses no advertising or third-party tracking cookies. We use only your browser's local storage to remember the language you chose, information that does not identify you personally and never leaves your device.

10. Changes to this policy

This policy may be updated. The date of the most recent update is always shown at the top of this page.